CARE BY VOLVO

Care by Volvo car insurance

Learn about our offer and register for your 30-day comprehensive car insurance at no extra cost.

Register your details

How to Register

Applying for your 30-day comprehensive car insurance couldn’t be easier. Simply complete your details below, whilst making sure that you meet the eligibility criteria. Please also take this time to review the cover on the Important Product Information Document (IPID). Once you have registered, all that is left is to wait for our call nearer the time to your delivery, where we will take some more information from you and then e-mail across your 30 day cover, as well as offer you a quote for cover beyond that.

If you don’t meet the eligibility criteria, or have a question about the insurance, please just call the Care By Volvo Insurance team on 0344 274 0189.

Terms of Business Insurance Product Information Document

Your Care by Volvo Eligibility

Before applying for your complimentary cover we need to make sure you are eligible. Please make sure you read the following carefully and you meet all of our eligibility criteria below:

1. All Drivers
  • are aged between 25 and 85 years of age
  • hold a current full UK or EU driving licence for a minimum period of 12 months.
  • are Covered for Social, Domestic and Pleasure purposes only, other than the Policyholder and their Spouse and/or Civil Partner, who, subject to an acceptable occupation, will be insured for personal business and commuting to work.
2. The vehicle to be insured
  • does not exceed £100,000 in value
3. Claims and Convictions
  • the accumulative total for all drivers does not exceed more than 3 'at fault' claims in the last 5 years
  • the accumulative total for all drivers does not exceed more than 3 'minor convictions' in the last 5 years
Register your details 

Great features, Great cover.

Genuine Volvo Repairs*
Using genuine Volvo parts, and only Care by Volvo insurance approved repairers, we will look after your Volvo with the utmost care, protecting your original warranties
5 Star Rated Comprehensive Cover
5 Star rated comprehensive cover specifically designed for Volvo owners
Courtesy car
Courtesy car whilst your vehicle is being repaired by one of our Approved Repairers^
Cover for Loss and Theft of Keys
Cover for loss and theft of keys included as standard
Unlimited Audio and Navigation Equipment Cover
Unlimited cover for your Volvo original fitted audio and navigation equipment
Personal Effects Cover
Personal effects cover up to £500
24/7 Claims Team Access
Access to our UK based claims team 24 hours a day / 365 days per year
Automatic Courtesy Car Cover
Insurance cover automatically transferred to any courtesy car provided by one of our approved repairers for the duration of the repair. We will also transfer cover on to a courtesy vehicle loaned to you by your Volvo Centre for up to 7 days whilst your vehicle is being serviced or undergoing warranty work
Uninsured Driver Promise
Uninsured Driver Promise - if you make a claim for an accident that is not your fault, and the driver of the car that hits you is not insured, you will not lose your No Claims Discount, or have to pay an excess

How to claim

We aim to provide you with the best claims service that we can. If you use the services we have put in place to achieve this, we can provide a better service than when the claim is outside our control.

1. To make a claim
  • Call 0343 216 6162
  • 24 hours a day, 365 days a year
  • For glass claims 0343 216 6162
2. If any accident, injury, loss or damage occurs you, or your legal representative, must follow these simple steps:
  • Call us as soon as possible after the accident – please have your policy number and as much information as possible about the claim ready when you call.
  • If your car is stolen or vandalised, report this to the police immediately and take a note of the crime reference number.
  • Speak to us before you make any arrangements for replacement or repair
3. You must also
  • Immediately send us, all communications from other people involved without replying
  • Immediately tell us about and send to us any notice of intended prosecution, inquest, fatal accident inquest, or any writ, summons or process without replying.
  • Tell us straightaway if the insured vehicle is stolen and you later get it back, or discover where it is.
  • Get our permission before ordering any new part or accessory, and before paying for any transport outside the United Kingdom.
  • Give any information, help, co-operation and documentation we need, including going to court if necessary.
  • Pay any excess that applies
  • If you are registered for VAT, pay any VAT that applies
4. You must not, without our consent
  • Negotiate or admit responsibility
  • Make any offer, promise, payment or settlement
5. You must not, without our consent
  • Have total control to conduct, defend or settle any claim
  • Take proceedings in your name, or that of any other person insured, at our own expense and for our own benefit to recover any payment we have made.